Payments. Online Card Payment

Our website is connected to an online acquiring service, and you can pay for the service with a Visa or Mastercard bank card.
After confirming your selected product or service, a secure payment window will open on the Bank CenterCredit JSC payment page, where you will need to enter your bank card details.

For additional cardholder authentication, the 3-D Secure protocol is used.
If your issuing bank supports this technology, you will be redirected to its server to complete additional identification. Please check with the bank that issued your card for details about the rules and methods of additional identification.

Online payments are processed in accordance with the rules of the international payment systems Visa and Mastercard, following the principles of confidentiality and payment security. The most up-to-date methods of verification, encryption, and data transfer over secure channels are used.
Bank card data entry is performed in a protected window on the Bank CenterCredit JSC payment page.

On the payment page you need to enter the card number, the cardholder name, the card expiration date, and the three-digit security code (CVV2 for Visa or CVC2 for MasterCard). All required information is shown on the front or back of your bank card.

CVV2 or CVC2 is the three-digit security code located on the reverse side of the card.

After that, in the same window, a page of your issuing bank will open where you need to enter the 3-D Secure code. If you do not have a static 3-D Secure password, the code will be sent to your phone by SMS. If you do not receive the 3-D Secure code, please contact your issuing bank.

3-D Secure is the most advanced technology for ensuring the security of online card payments. It makes it possible to reliably verify the authenticity of the cardholder performing the transaction and significantly reduce the risk of fraudulent operations with the card.

Security Guarantees

Bank CenterCredit JSC protects and processes your bank card data in accordance with the PCI DSS 3.0 security standard. The transfer of information to the payment gateway is carried out using SSL encryption technology. Further transmission of data takes place through closed banking networks with the highest level of reliability. Bank CenterCredit JSC does not share your card details with us or with any third parties. For additional authentication of the cardholder, the 3-D Secure protocol is used.

If you have any questions regarding a completed payment, you can contact the customer support service of the payment provider by email at enquiry@abeats.net

Online Payment Security

The personal information you provide (name, address, phone number, email, credit card number) is confidential and will not be disclosed. Your credit card data is transmitted only in encrypted form and is not stored on our web server.

The security of processing online payments is guaranteed by Bank CenterCredit JSC. All transactions with payment cards are carried out in accordance with the requirements of VISA International, MasterCard, and other payment systems. When information is transmitted, specialized security technologies for online card payments are used, and data is processed on a secure, high-tech server of the processing company.

Payment by bank cards is safe because:
• The authorization system guarantees that the payment details of the customer’s bank card (number, expiration date, CVV2/CVC2) will not fall into the hands of fraudsters, as this data is not stored on the authorization server and cannot be stolen.
• The customer enters their payment details directly in the authorization system of Bank CenterCredit JSC, not on the online store’s website; therefore, the customer’s card details will not be accessible to third parties..

Delivery Rules

Here you need to describe the rules and conditions of delivery, if applicable.

Refund Policy

When paying online with payment cards, cash refunds are not allowed. The procedure for refunds is regulated by the rules of international payment systems:

  1. The customer has the right to cancel the purchase at any time before the goods are handed over; after the goods have been handed over, the cancellation must be made within 14 days.
  2. A refund for goods of proper quality is possible if their commercial appearance, consumer properties, and the document confirming the fact and terms of purchase are preserved.
  3. The customer may not return goods of proper quality that have individually defined properties, if such goods can be used exclusively by the person who purchased them.
  4. In the event of a customer’s refusal of the goods, the seller must return the amount paid by the customer no later than ten days from the date the customer submits the relevant request.

To request a refund to your bank card, please complete a Refund Application, which the company will send to you upon request, and send it together with a copy of your identification document to the specified email address.

The refund will be credited to your bank card within 5 business days after the company receives your Refund Application.

If a refund is required due to an incorrect or erroneous transaction, please submit a written request along with a copy of your identification document and any receipts or payment slips confirming the incorrect charge. This request should also be sent to the specified email address.

The refund amount will match the purchase amount. The review and refund period begins once the company receives your application and is calculated in business days, excluding weekends and public holidays.

Cases when a payment may be declined:
• The bank card is not enabled for online payments — you can confirm this by contacting your card-issuing bank.
• There are insufficient funds on the bank card to complete the payment. For details about the available balance, please contact the bank that issued your card.
• The bank card details were entered incorrectly.
• The bank card has expired. The expiration date is usually indicated on the front of the card (month and year until which the card is valid). For more information about your card’s validity period, please contact the issuing bank.

For questions regarding payments by bank card or other issues related to the website’s operation, please contact us at the following phone number: +77765200250.

Privacy

  1. Definitions

The online project www.abeats.net (hereinafter – URL, “we”) takes the privacy of information about its clients and visitors to the website www.abeats.net (hereinafter – “you,” “website visitors”) very seriously.
“Personalized information” means data that contains personal details (for example: full name, username, or company name) of a website visitor, as well as information about actions you take on the URL website (for example: an order placed by a visitor along with their contact details).
“Anonymous information” means data that cannot be unequivocally linked to a specific website visitor (for example: website traffic statistics).

  1. Use of information

We use personalized information of a specific website visitor solely to ensure high-quality service delivery and record-keeping. We do not disclose the personalized data of one website visitor to other visitors of the URL website. We never publish personalized information publicly or transfer it to third parties, except in cases where providing such information to authorized government bodies is required by the current laws of the Republic of Kazakhstan.
We publish and distribute only reports based on collected anonymous data. These reports do not contain any information that could be used to identify the personalized data of service users. We also use anonymous data for internal analysis aimed at improving the products and services of URL.

  1. Links

The website www.abeats.net may contain links to other websites that are not affiliated with our company and belong to third parties. We are not responsible for the accuracy, completeness, or reliability of the information posted on third-party websites and do not assume any obligations to maintain the confidentiality of information you provide on such websites.

  1. Limitation of liability

We make every effort to comply with this Privacy Policy; however, we cannot guarantee the security of information in cases where factors beyond our control result in its disclosure. The website www.abeats.net and all information published on it are provided on an “as is” basis without any warranties. We are not liable for any adverse consequences or losses resulting from restricted access to the URL website or from visiting the website and using the information published on it.

  1. Contacts

For questions regarding this policy, please contact us at abeats@abeats.net.